OPERATIONAL SERVICES
We enable our clients to meet the challenge of running resource-intensive IT services – affordably and to a high level of quality. Our Operational Services help you to operate your data centers flexibly and in line with your individual needs.
Through tailored service level agreements, we assure you the exact service scope, type and quality level that you require. For us, transparency comes first; for you, this means not just less economic and technical risk, but clearly defined costs and, crucially, more time to concentrate on your core business.
/ NAVUM Managed Services
We serve as a single point of contact for your employees, and take care of contract management and communication with the relevant vendors. You can opt additionally to have any of the following services covered by your SLAs:
- Support (first, second and third-level)
- Patch management
- Monitoring
These can also be combined with NAVUM Service Desk Management.
/ NAVUM Service Desk Management
We serve as a single point of contact for your employees, and take care of contract management and communication with the relevant vendors. You can opt additionally to have any of the following services covered by your SLAs:
- Support (first, second and third-level)
- Patch management
- Monitoring
These can also be combined with NAVUM Service Desk Management.
/ Tailored operational support
Situations can arise where you need a helping hand – an employee’s prolonged period of absence, for instance, or an ongoing lack of key resources or specialist knowledge to manage certain IT tasks reliably. We can provide skilled professionals to handle specific areas of IT tasking on your behalf and help ease your in-house team’s workload.
Independent IT services: Flexible. Efficient. Future-focused.
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